Impact of Employee Discipline on Organizational Performance in Touchmate West Africa Limited, Ogba, Lagos State, Nigeria

Abstract

This study examined the impact of employee discipline on organizational performance in Touchmate West Africa Limited, Ogba, Lagos. The study specifically investigated the effect of punctuality on organizational productivity, the impact of adherence to organizational rules and organizational effectiveness, and the influence of employee commitment on organizational performance. A descriptive research design was adopted for the study. The population consisted of 210 employees of Touchmate West Africa Limited, from which a sample size of 138 respondents was determined using Taro Yamane’s formula. Data were collected through a structured questionnaire and analyzed using regression techniques via SPSS. Regression analysis was employed to test the hypotheses at a 5% level of significance. The findings revealed that punctuality has a significant positive effect on organizational productivity. The study also found that adherence to organizational rules significantly improves organizational effectiveness. Furthermore, employee commitment was found to have a significant positive influence on organizational performance. The study concluded that employee discipline is a critical factor in enhancing organizational performance, as disciplined employees contribute to improved efficiency, accountability, and productivity. Based on the findings, the study recommended that organizations should enforce clear disciplinary policies, encourage punctuality through monitoring and incentives, and promote employee commitment through effective management practices. The study contributes to knowledge by providing empirical evidence on the role of employee discipline in improving organizational performance within a Nigerian organizational context.